"sandbagging"

Ok first of all,I don't like that every friend can see it so I write from an alt account.Basically ever since I was forced to switch to the new app I face issues all the time. Every other tournament game doesn't load and since I don't have time to switch to the old app I lose without playing a move (and of course I get a warning from the app too about sandbagging!).The photos are within a few minutes,it says reconnect way too often. And one might say it's just my internet that's problematic, but I hardly ever had this issue with the old app (can't play tournament games there anymore btw).

Your connection is your responsibility, not Lichess's. It is surprising just how many people seem to fail to understand this.

1. The resign button is a bad joke, one should not use it.

2. If one's internet connection is a bad joke it possibly needs to be fixed.

3. Problem solved.

Be aware that Lichess possibly cannot distinguish between intentionally or unintentionally cutting the internet connection.
It might be compared with being on time at a playing hall otb, no matter if a big national catastrophe or a personal sleep pattern prevented being on time.

@IamNOTamod said ^

Your connection is your responsibility, not Lichess's. It is surprising just how many people seem to fail to understand this.

You obviously didn't care to comment on the "I hardly ever had this issue on the old app",which is basically my point,since my internet connection has been the same for many years. Mind you I've played more than ten times your games, so for me to complain there might be some issue other than just my connection. I might be the only one who faces it but still.

@fin34601473braunpaul said ^

1. The resign button is a bad joke, one should not use it.

2. If one's internet connection is a bad joke it possibly needs to be fixed.

3. Problem solved.

Be aware that Lichess possibly cannot distinguish between intentionally or unintentionally cutting the internet connection.
It might be compared with being on time at a playing hall otb, no matter if a big national catastrophe or a personal s...

1. Doesn't concern me,I never resign unless the position is such that I have to.
2. It's not always the best but I have issues STARTING the game,not playing it,it doesn't connect me to the games,the issue I face is regarding making the first move.
   The rest I get.

Im also having tremendous connection problems with Lichess. I hardly had it before, and right now i dont notice it on any other internet application, any site, even any other chess app. Connection is poor only here, be it on the website or the app. I tried enabling CDN, but didnt work. I love Lichess, but cant play here anymore.

@Lagocephalus said ^

"I hardly ever had this issue on the old app",which is basically my point,

I have used both versions of the app at some point, and not come across the issue which is apparently limited to the new app. But if an issue arises on the new app, when I switch to the website it persists; when I check the server ping it is low, therefore it is a connection issue. That's my experience anyways.

To OP, I think you can use the browser if you haven't tried yet.
If it lags in both the places and if you're sure that it is not a connection problem, I don't know what the problem could be...

@IamNOTamod said ^

"I hardly ever had this issue on the old app",which is basically my point,

I have used both versions of the app at some point, and not come across the issue which is apparently limited to the new app. But if an issue arises on the new app, when I switch to the website it persists; when I check the server ping it is low, therefore it is a con...

Probably you have a crystal ball and so you got the certainty that if ping is slow to Lichess then the user's connection is the only possible explanation.

I don't know how you rule out other possible anomaly, it may be:

• Server congestion.
• Infrastructure issue.
  I don't know how Lichess specifically handle traffic, but it's very likely that some load balancing is involved, if a player get (by load balancer) a faulty endpoint, then this player and his/her endpoint's companions will suffer poor performance; while others users wouldn't face any issue
• Provider limitations
  I don't know exactly which contract Lichess has, but usually providers of infrastructure (I suppose OVH in this case) give to their customer a fixed bandwidth for incoming and outgoing traffic. If customer exceed such limitations the traffic may be dropped or delayed
• Backend bug
  A server side bug may cause connection slow down or abruptly terminate connection
• Frontend bug
  A client (app or webapp) bug may cause network issues.
  For example on mobile chrome browser for Android, I have experience (and reported) what seems a bfcache anomaly that systematically cause my device to disconnect when I click on browser back button instead of webapp back button.
  This probably is not happen in game, but it's annoying when using the webapp, and IMHO points to the direction in which not any issues may be just user's network issues.

So as you can see even if user's network is a very likely explanation for disconnections, is not the only explanation.
One should no be so rushed concluding that it's user network (so user faul) if there are any connectivity issue.
It is surprising just how many people seem to fail to understand this.

Ps: I listed issues that MAY happen to any services provider online, just to explain why any issue need to be investigated before being simplistically be ruled out.
That just to clarify that I didn't intend nor imply Lichess has any defects or misbehaviour and in particular any of those I have listed.